Healthcare
Life assurance
Pension scheme

Underwriting Support Assistant

Salary {Advertised Salary}
Location Gloucester
Mergefield Title {Mergefield Value}
Mergefield Title {Mergefield Value}

This is a {Advertised Permanent / Temporary}, {Advertised Full Time / Part Time} vacancy that will close in {x} days at {xx:xx} BST.

The Vacancy

The Vacancy 

Pro are recruiting for Underwriting Support Assistants to join our growing team. This role will be working on a hybrid approach, with time split between home and our office in Gloucester.

Responsibilities 

This role will provide support to the Underwriting Support Managers and the Underwriting teams on a day to day basis. Responsibilities include, but not limited to: 

  • Submission clearance for new risks  

  • Supporting new brokers through the accreditation process 

  • Preparation of quote, certificate and policy documentation 

  • Managing and following up of any audit requirements 

  • Managing the instructions of new surveys and subsequent requirement monitoring 

  • Supporting new coverholders through the approval process 

  • Coverholder Bordereau chasing and management 

  • Ability to understand individual (re)insurance contract details such as notification requirements, security requirements, reinstatements, cancellation notices, etc. in order to provide reporting and management oversight. 

  • Ensure timeliness and accuracy of security requirements (LOCs (Letters of Credit) and Funds withheld) in support of the underwriting business. 

  • Understand underwriting support processes and systems and extract / manipulate submission related data from broker portals. Act as treaty statement liaison and monitor dual signature requirements 

  • Ensure all risk recording instructions are quality checked adopting ‘Right First Time’ prior to issuance to the offshore team and quality measures are reported and acted upon. 

  • Identification and transition of tasks from onshore to offshore teams 

  • Building and maintain excellent working relationships with the underwriting team ensuring that underwriting management are regularly communicated with and kept updated on appropriate operational issues. 

  • Team Workflows - Monitor the various workflow tools and ensure tasks are completed within appropriate timeframes. 

 

Skills and Experience 

  • Experience of relevant (re)insurance industry experience, ideally within Underwriting Community  

  • Excellent verbal and written communication skills  

  • Able to use discretion in working to resolve process issues that ensure the success of our established global outsourcing models  

  • Possess a continuous improvement mindset 

  • Ability to work flexibly in order to complete duties of the role, particularly during peak underwriting periods  

  • Proven ability to prioritise and organise effectively  

  • Proven ability to work with speed and accuracy, particularly under pressure  

  • Experience supporting work allocation and working to SLAs/tight deadlines  

  • Proven experience of building and maintaining good working relationships  

 

By submitting your personal data to Pro Insurance and by using our website, you give your consent that all personal data you submit as part of your application may be processed by us in the manner and for the purposes described in our HR applicant privacy policy. For further information, please refer to our Data Protection Policy, a copy of which can be requested from Pro HR. 

The Company

Pro is a specialist outsourcing and consulting company focused solely on the insurance and reinsurance industries.

We work with clients to identify changes needed to improve their business processes, minimise operating overheads and implement the controls required to meet new regulations, delivering tailored solutions to meet clients’ needs.

Our UK offices are in Gloucester, Glasgow, Liverpool, Horsham and central London. We are also a global company with offices in the United States, Cologne and Unna (Germany) and Argentina. We also operate a hybrid working model so you can work at home and in the office.

We provide expert support in the areas of underwriting, claims management, financial and technical accounting, and risk and auditing, utilising the best technology available on the market and adopting a proactive approach.

Pro Values

We commit concrete actions and do what we promise.

With integrity at the heart of every decision, we focus on what will add most value.

We are curious, creative and insightful. We are not afraid to evolve.

We are inclusive. We help each other and our clients to shine.

We bring drive and enthusiasm to our work.

Benefits

Healthcare

For yourself (you can add family members on at additional cost).

Life assurance

you will receive a death in service benefit equal to 4 times your salary.

Holiday

25 days plus bank holidays and discretionary day off for your birthday.

Training & Development

we have inhouse Learning and Development team that will support you, giving you the tools to succeed.

Employee referral scheme

Staff bonus for introducing a candidate that we employ as a result of that introduction.

Pension scheme

Company pension contribution up to 10%.

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Published

Not Published

Closing

in X days

{Expiry}