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Claims Handler - Legacy claims
Salary
{Advertised Salary}
Location
Hybrid
Mergefield Title
{Mergefield Value}
Mergefield Title
{Mergefield Value}
This is a {Advertised Permanent / Temporary}, {Advertised Full Time / Part Time} vacancy that will close in {x} days at {xx:xx} BST.
The Vacancy
Pro Insurance currently has a new opportunity for a Claims Handler to join our Legacy Claims Team, processing claims in supporting an existing client.
Pro operates a hybrid working model and the majority of this role will be working from home with travel to a local ELPL hub in Glasgow, Liverpool or Horsham on a weekly basis and other locations when required.
Purpose of Role & Responsibilities
- Reporting to the Claims Manager,the Claims Technician will handle a caseload Employers Liability (“EL”)/Public Liability (“PL”) disease claims, to include, but not limited to, the following
- NIHL
- HAVS
- Pleural Plaques
- Managing all diaries and post within the agreed SLAs
- Liaising with solicitors and brokers
- Developing effective business relationships internally and externally
- Maintain accurate records for auditing and regulatory purposes
- Identifying potential fraud
- Proactively support the team in their achievements and overall business objectives
- Provide technical advice and guidance to external clients
- Oversight of PLF in respect of any litigated claims to ensure the case strategy is appropriate
- Contribute to projects relevant to the sub vertical
- Strengthen Client Relationships
- Represent Pro in a Professional manner to both peer and potential marketplace acquaintances
Skills and Experience
- Experience in NIHL is essential
- Technical background relating to EL/PL claims is preferable however not essential. Full training will be provided for the successful candidate
- Experience in other claims is a distinct advantage
- Effective communication skills and key stakeholder relationship management skills
- Adaptable to change
- Strong relationship building skills and a professional and approachable manner
- Ability to work towards SLAs with accuracy
By submitting your personal data to Pro Insurance and by using our website, you give your consent that all personal data you submit as part of your application may be processed by us in the manner and for the purposes described in our HR applicant privacy policy. For further information, please refer to our Data Protection Policy, a copy of which can be requested from Pro HR.
The Company
Pro is a specialist outsourcing and consulting company focused solely on the insurance and reinsurance industries.
We work with clients to identify changes needed to improve their business processes, minimise operating overheads and implement the controls required to meet new regulations, delivering tailored solutions to meet clients’ needs.
Our UK offices are in Gloucester, Glasgow, Liverpool, Horsham and central London. We are also a global company with offices in the United States, Cologne and Unna (Germany) and Argentina. We also operate a hybrid working model so you can work at home and in the office.
We provide expert support in the areas of underwriting, claims management, financial and technical accounting, and risk and auditing, utilising the best technology available on the market and adopting a proactive approach.
Pro Values
With integrity at the heart of every decision, we focus on what will add most value.
We are curious, creative and insightful. We are not afraid to evolve.
We are inclusive. We help each other and our clients to shine.
We bring drive and enthusiasm to our work.
Benefits
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Published
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in X days
{Expiry}
